USPS OIG Report: Retail System Software Help Desk

Background The U.S. Postal Service started deployment of the Retail System Software (RSS) solution in fiscal year (FY) 2014, to replace the existing retail point-of-service software at about 18,000 Post Office locations. RSS was deployed to reduce the number of vendors involved in the Postal Service’s retail solutions and lower its operational and maintenance costs. … Read more

USPS OIG: Is the Fuel Price Index Program Effectively Managing Fuel Costs?

Project Title: Highway Contract Route Fuel Price Index Program Start Date: Tuesday, May 31, 2016 Estimated Report Release Date: November 2016 The U. S. Postal Service uses highway contract routes (HCRs) to transport mail and equipment between plants, post offices, or other points where mail is received or dispatched, such as business mailers’ facilities. HCRs … Read more

USPS OIG Report: Approved Shippers Pricing and Customer Service

Background The Approved Shipper Program is a component of the Approved Postal Provider® Program, which gives U.S. Postal Service customers expanded access to Postal Service offerings, such as mailing packages and letters, at non-postal locations. In fiscal year (FY) 2015, the Postal Service generated [redacted] from the Approved Shipper Program. As of October 2015, there … Read more