HARLEM — A dozen senior citizens, including State Sen. Bill Perkins and Assemblyman Keith Wright, marched on the Manhattanville Post Office on 125th Street to protest of their lack of dedicated senior windows and benches to sit on. The conflict stems from a meeting between the Community Board 9’s senior committee and the Post Office…
Postal Bulletin 22432 – January 7, 2016 Source: USPS.com
USPS has improved its “mystery shopper” program to simplify the evaluation process and help Post Offices address customer service issues as soon as they occur. The program — officially known as the Retail Customer Experience (RCE) — sends independently contracted mystery shoppers to Post Offices to evaluate customer service. Shoppers then document their experiences by…
Web News Article #: 001-2016 01/06/2016 – The APWU has activated a national numbering system for locals using the Electronic Grievance System (EGS), Industrial Relations Director Tony D. McKinnon Sr. has announced. The system is designed to track all grievances that are appealed to Step 2 for locals that are using EGS. “When a grievance…
Over the last few weeks, we noticed we can not search on the APWU Search program. I called LexisNexis and reported this problem and I have an open ticket through their tech system but I was wondering does anyone else have the problem of not being able to search by using keywords? Maybe if more…
