Video: The Secret Inside the Postal Service – Sexual assaults committed by postal employees against other postal employees

It’s a story the U.S. Postal Service did not want us to tell you: Sexual assaults committed not just by customers and strangers, but by postal employees against other postal employees. A thick layer of snow had just dropped onto the road as we climbed a mountain near Albany, New York, to meet Diane Caruso-Ruston….

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USPS Management Instruction and Use of Updated ‘We Want to Know’ card

Effective November 27, 2014, Consumer and Industry Affairs is issuing Management Instruction PO-160-2014-1, Complaint Resolution and Proper Use of Notice 4314-C. These changes ensure alignment with current complaint handling business requirements and support the PMG’s core strategy to improve customer experience — specifi­cally contact experience when a customer reports or needs to report a problem…

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APWU: Young People Love the Postal Service Best

Web News Article #: 219-2014 11/25/2014 – Few postal workers were surprised by a recent Gallup Poll that found that Americans rate the Postal Service highest among 13 government agencies – after all, the USPS routinely ranks at the top of such surveys. But many people were surprised to learn that young people gave the…

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‘Going Postal’ Over Data Breach Response: Union Files Failure-to-Bargain Charge With NLRB Against USPS

As recent high-profile cyber attacks have demonstrated, employers have a duty to protect their employees’ electronically stored personal information from being accessed by hackers, and to promptly remedy any breach in security concerning such information. Depending upon the outcome of a recently filed charge before the National Labor Relations Board (“NLRB” or the “Board”), unionized…

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Video: Postal Robberies Skyrocketing – increase of more than 300 percent between 2010 and 2013

On the anniversary of the murder of a local postal carrier, the News4 I-Team shows a never before released list of crimes committed against postal employees, including a dramatic increase in robberies. It started out like any other February day for a well-known D.C. postal carrier who delivered the mail on Webster Street in Northeast….

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