USPS: Change-of-address functionality to be added to Mobile Delivery Devices

November 29, 2022 The Postal Service will soon add new functionality to mobile delivery devices, or MDDs, that allows users to quickly help customers update their change-of-address requests. For instance, when a customer makes a mistake or has to alter information on an already submitted change-of-address request, they must submit PS Form 3546 to make…

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USPS-NALC partner to train 50 teams to evaluate and adjust delivery routes

July 11, 2022 The Postal Service has started a series of training sessions on how to use technology to better evaluate the work performed on city routes and quickly align route growth and decline to improve customer service. The weeklong training sessions using this technology are part of the Technology Integrated Alternate Route Evaluation and…

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USPS adds new feature to Mobile Delivery Devices

The Postal Service has added a feature to mobile delivery devices (MDDs) that allows mail carriers to electronically file PS Form 3575Z, Moved, Left No Address (MLNA). The forms report instances where customers have moved without submitting a change-of-address (COA) form. Postal procedures, in part, require carriers to complete the form, checking the “Moved, Left…

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USPS to complete Mobile Delivery Device (MDD) rollout

The Postal Service is rolling out thousands of new touch-screen mobile delivery devices (MDDs) to letter carriers across the nation. Approximately 15,000 Post Offices will receive 200,000 new devices during the rollout, which began in late March and will continue through September. By then, every letter carrier will have one of the new scanners. This…

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USPS has modified measures during pandemic

The Postal Service is reminding employees that new social distancing procedures have been implemented to help protect workers who deliver mail during the coronavirus pandemic. To reduce health risks, the organization has temporarily modified procedures for Mobile Delivery Devices (MDDs); Form 3811, Domestic Return Receipt; Form 3849, We ReDeliver for You; and any hard-copy receipt…

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USPS: 5,000 mobile cellular scanners deployed to Postal Vehicle Service drivers

USPS recently expanded its Surface Visibility (SV) program by deploying 5,000 mobile cellular scanners to postal vehicle service drivers. These scanners use GPS and geo-fencing to track mail movement — including arrivals and departures — and to simplify drops and pickups at detached mail units, mailer sites and freight houses. The cellular scanners are replacing…

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USPS Upgrading Package Delivery Network

Lexington Institute – March 29, 2016 The U.S. Postal Service is investing heavily in major technology initiatives with a focus on improving delivery of its competitive package products. Over the past two years, it has replaced older Intelligent Mail Devices with more than 260,000 new handheld Mobile Delivery Devices (MDDs). The MDDs are single-device scanners…

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USPS Mobile milestone – MDD deployment nears completion

The Postal Service has deployed more than 200,000 Mobile Delivery Devices (MDDs), an important milestone for a program that makes it easier for customers to know where their packages are. The 200,000th device was one of several deployed to the Craig, MO, Post Office. “Mobile Delivery Devices are improving the way USPS serves its customers,…

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