USPS OIG Report: HCR Contractor Failures at Greensboro P&DC

Background Late trips occur when various conditions cause a delay in the arrival or departure of transportation beyond the scheduled times. Late trip reason codes may include late processing, mail processing, contractor failure, and equipment failure. When trucks are late due to contractor failure, dock expeditors choose the reason code in the Surface Visibility (SV)…

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APWU Clerk Craft PSE Compliance Report for PP09

From: Lynn Pallas-Barber <lpallas@apwu.org> Sent: Thursday, May 7, 2020 11:05 AM To: APWU National Officers Subject: APWU PSE Compliance Report PP09 Brothers and Sisters, Please find attached the latest PSE compliance report for PP 09 2020 – 04/24/20. There are violations in the Cap Metro Area in the Capital and Baltimore Districts. I am in the…

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USPS OIG Report: Highway Contract Route (HCR) Optimization Cost Savings

Objective Our objective was to evaluate the Postal Service’s Highway Contract Route (HCR) Optimization Cost Savings methodology and the accuracy of reported savings for fiscal year (FY) 2017. The Postal Service implemented the Zero Base HCR initiative in FY 2014 (renamed HCR Optimization in FY 2017) to reduce surface transportation costs by identifying, adjusting, and…

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USPS OIG Report: Capital Metro Physical and Environmental Controls Site Security

Objective Our objective was to determine whether the U.S. Postal Service established and implemented effective physical and environmental security controls according to Postal Service policy at the [Redacted] Processing and Distribution Center (P&DC). The Postal Service has the mail processing resources, information technology (IT) network, and transportation infrastructure to deliver mail to every residential and…

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USPS: New tool to help resolve customer issues

USPS will soon introduce a web-based tool that will allow employees to better handle customer service issues. Customer 360 will replace eCustomer Care, the application currently used to process and track business and residential customer inquiries. The new tool will be available in Consumer Affairs offices, Customer Care Centers and Post Offices, allowing employees in…

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USPS OIG Report: Flats Sequencing System Performance – Capital Metro Area

Objective Our objective was to evaluate Flats Sequencing System (FSS) performance in the Capital Metro Area. In October 2008, the U.S. Postal Service began nationwide deployment of 100 FSS machines to sort flat-shaped mail (flats) such as large envelopes, newspapers, catalogs, and magazines into letter carrier delivery order. The Postal Service completed FSS deployment in…

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USPS OIG Report: Management of VMF Undistributed Labor – Capital Metro and Great Lakes

Objective Our objective was to assess the controls over the management of mechanic undistributed labor in the Capital Metro and Great Lakes Areas. The Postal Service defines undistributed labor as mechanic and garagemen work order hours that are less than the actual paid hours. The target variance between these metrics is +/- 3 percent of…

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How Can Undistributed Labor Time and Cost be Better Managed in VMFs?

Project Title: Management of Vehicle Maintenance Facility Undistributed Labor – Capital Metro and Great Lakes Areas Start Date: Tuesday, February 20, 2018 Estimated Report Release Date: June 2018 Vehicle Maintenance Facility (VMF) workload management procedures were developed to maintain vehicles in a mechanically reliable, safe, and clean condition and to ensure vehicles are available for…

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